Program Overview
Course Information
The Design Thinking Masterclass is a professional development course offered by the Institute for Public Policy and Governance at the University of Technology Sydney.
Course Details
- Duration: One session (1.5 hours in total)
- Dates: To be announced
- Time: 9:30 AM - 11:00 AM
- Venue: Online via Zoom
- Cost: $168.00
Course Content
This hands-on masterclass introduces practical approaches for embedding human-centred design into projects and the workplace. The course is structured into three main parts:
- Refresher: The facilitator revisits the fundamentals of Design Thinking and shares expert insights around common challenges.
- Practice in Action: Participants share real-world applications of design thinking principles, troubleshoot issues, and deepen practical skills through active learning in small groups.
- From Insight to Action: A facilitated discussion explores concrete examples, answers questions, and formulates actions to integrate design thinking into work.
Learning Outcomes
At the completion of this masterclass, participants will have developed:
- A deeper understanding of the design thinking process
- Insight into common challenges and how to overcome them
- Hands-on experience applying design thinking principles in a collaborative environment
- Confidence to integrate design thinking methods into workplace projects
Delivery Style
The masterclass is delivered as an interactive online session via Zoom, combining short expert-led presentations, group activities, and guided reflection.
Intended Audience
This course is designed for professionals who have completed the Design Thinking: The Essentials course and are ready to advance their skills. It is ideal for individuals looking to apply design thinking in practice, deepen their expertise in human-centred design, and confidently use innovation and problem-solving techniques in real-world projects.
About the Presenter
Tish Creenaune is an Associate Director at the Institute for Public Policy and Governance, with over 30 years of experience as a public sector executive. She is a skilled facilitator in design thinking and innovation, having developed and customized innovation processes and methodologies to solve complex problems.
In-House Training Solutions
This course can also be tailored for in-house delivery, designed to meet an organisation's objectives and delivered either on campus, online, or at a location of choice. This flexible model ensures the content is customized to the team's needs while minimizing disruption to day-to-day operations.
Related Courses
- Futures Thinking in Practice: Equips participants with a robust understanding of futures thinking principles and their practical application in policymaking.
- Design Thinking: The Essentials: Teaches essential design thinking skills from expert practitioners, turning good ideas into sustainable and improved outcomes.