Program Overview

Course Description

The Organizational Behaviour course is a 36-hour learning experience that spans twelve weeks, including 7.5 hours of live online sessions. It is recommended that students dedicate a minimum of 3 hours each week to coursework. The course explores frameworks used to study and predict human behavior in organizational settings, with a focus on the impact of the pandemic on the future of work.

Course Outline

• Introduction to Organizational Behaviour
• Individual Behaviour, Personality, Values or Strengths
• Perceiving Ourselves and Others in Organizations
• Workplace Emotions and Stress
• Employee Engagement and Motivation
• Teams
• Communications
• Decision-Making and Creativity
• Conflict
• The Future of Work
• Organizational Culture
• Change Management

What You Will Learn

Upon completion of this course, learners will be able to:

• Describe the importance of studying organizational behaviour for personal and career development
• Identify different individual behaviours and practices that influence effectiveness within an organization
• Reflect on individual characteristics that may assist or challenge adaptation to the future workplace
• Identify actions to promote diversity, equity, and inclusion in the workplace
• Apply motivational concepts to enhance job satisfaction
• Evaluate factors influencing team effectiveness
• Describe the impact of communication practices on organizational effectiveness
• Examine the impact of creativity and innovation on organizational effectiveness
• Examine the impact of conflict on organizational effectiveness
• Explain the role of organizational culture in influencing behaviour
• Predict how organizations may redesign their structure to meet future challenges

Microcredential

This course offers the opportunity to earn a microcredential, which is evidence of a skill or competency related to employment. Dalhousie microcredentials are developed in collaboration with employers, industries, and organizations related to the content. To earn the microcredential, learners must successfully complete a competency-based assessment.

Notes

Please note that this course fills up quickly, and registration in one course does not guarantee a spot in another. The Faculty of Open Learning and Career Development recommends an intermediate level of English language proficiency for effective learning and participation.

Recommended For

• Individuals curious about why people behave differently in the workplace
• Those who want to incorporate knowledge into their workplace practices to enhance engagement and motivation
• Individuals with some work experience, even part-time jobs, to provide context for understanding and applying frameworks
• Those who have at least 3 hours each week to dedicate to exploring topics and reflecting on workplace experiences

Testimonials

"I would recommend this course to anyone hoping to learn about organizational structures and navigating team environments. I will use the knowledge from this course to share with my team and the employers I work with."

Applies Towards the Following Certificates

• Certificate in Advanced Fire Service Administration: Required
• Certificate in Building Positive Workplace Cultures: Electives
• Diploma in General Fire Leadership: Elective
• Certificate in Emergency Management for the Fire Service: Required
• Certificate in Equity, Diversity, Inclusion, and Accessibility in the Fire Service: Required
• Fire Officer III Certification Track: Required
• Certificate in Fire Service Human Resource Management: Required
• Certificate in First Responder Health and Wellness: Required
• Certificate in Human Resource Management: Required
• Certificate in Operational Planning: Required
• Certificate in Public Sector Leadership: Electives
• Certificate in Training Officer Education: Required
• Certificate in Wildfire and Climate Change Adaptation Management: Required

Course Sections

OLCD-PALS0031 - 012

• Course Title: Organizational Behaviour
• Section Schedule: January 9, 2026, to April 3, 2026
• Type: Online - Self-Paced and Scheduled
• Days: Wednesday
• Time: 7:00 PM to 8:30 PM
• Dates: January 21, 2026, to March 18, 2026
• Total Learning Hours: 36.0
• Location: Online Campus - Atlantic Time
• Instruction Delivery Method: Blended - Online
• Course Fee: $1,195.00
• CEUs: 3.6
• Instructors: Jonathan Hunter
• Required Software: Webcam and microphone/headset for live sessions

OLCD-PALS0031 - 014

• Course Title: Organizational Behaviour
• Section Schedule: January 8, 2027, to April 2, 2027
• Type: Online - Self-Paced and Scheduled
• Days: Wednesday
• Time: 7:00 PM to 8:30 PM
• Dates: January 20, 2027, to March 17, 2027
• Total Learning Hours: 36.0
• Location: Online Campus - Atlantic Time
• Instruction Delivery Method: Blended - Online
• Course Fee: $1,275.00
• CEUs: 3.6
• Required Software: Webcam and microphone/headset for live sessions

Instructor Biography

Jonathan Hunter is the Director of the Fire Rescue Academy, bringing over 34 years of experience in Emergency Services. He holds a Bachelor of Arts in Psychology and a Master's degree in Organizational Leadership. Jon is passionate about empowering others in their personal and professional development.