Introduction to the Professional Certification in KPI Measurement

The selection and collection of accurate data to measure performance indicators is one of the most significant challenges faced by professionals in government centers and institutions that are concerned with performance measurement programs. To overcome such challenges, it is necessary to develop a thoughtful framework for measuring performance, starting from the selection and verification of data to the collection of measurement results and their presentation in final performance reports.

Overview of the Professional Certification in KPI Measurement

The Professional Certification in KPI Measurement is an intensive program that presents its content over five days, focusing on the use of a diverse set of tools and techniques for managing key performance indicators. Upon completing the program and passing the final exam, participants will receive a certified professional in KPI measurement certificate, as well as a certified KPI practitioner certificate, which will make them strong candidates for contributing to Vision 2030 and the National Transformation Program 2020.

Benefits of the Certification

• Develop strategic planning by selecting appropriate key performance indicators and preparing reports that clarify performance alignment with the strategy.
• Obtain necessary training on the best methods for building and using key performance indicators.
• Expand professional networks in the business field, becoming a member of the international community for professional certification in institutional KPI measurement.
• Receive more than 15 models for working on measuring institutional KPIs.

Target Audience

Professionals Interested in Performance Measurement

Professionals from various fields, such as finance, human resources, production, logistics, information technology, and others interested in key performance indicators, will acquire the necessary competencies to measure the performance of their team, department, or institution.

Top, Middle, and Lower-Level Professional Management

Executive directors or operation managers, regardless of their field of expertise, will gain the ability and knowledge to measure performance and increase the value of using key performance indicators. The tools and resources provided as part of the certified KPI training program enable managers to apply the concepts learned within their institutions immediately after the training course.

Performance Measurement Experts

For professionals such as data analysts, strategy managers, performance management officers, or performance engineers, it is crucial to develop competencies in performance measurement, especially in selecting KPIs and collecting data. This audience usually already has a performance measurement system in place, and the training program provides them with the opportunity to learn about best practices in this field and determine how to improve their current processes and approaches related to key performance indicators.

Program Schedule

Professional Certification in KPI Measurement

• Day 1: Methodological Approach to KPI Measurement
• Day 2: Selection, Alignment, and Documentation of Indicators
• Day 3: Data Collection and Presentation

Certified KPI Practitioner

• Day 4: Designing Key Performance Indicators
• Day 5: Monitoring KPIs

Learning Experience

• Pre-Course:
  • Needs Assessment: Complete a survey to determine a customized learning experience.
  • Pre-Course Assessment Test: Take a short test to determine the current level of knowledge.
  • Guidance and Timeline: Analyze a document that provides guidelines on how to maximize the learning experience.
• During the Course:
  • Apply concepts in practical exercises.
  • Analyze case studies and identify solutions.
  • Use templates to develop performance measurement tools.
• Post-Course:
  • Forum Discussions: Initiate or contribute to a discussion started by another participant.
  • Performance Improvement Essentials: Watch a 45-minute web presentation.
• Certification:
  • Achievement Certificate (electronic version): After completing the above course activities and passing the certification exam.
  • KPI Certified Professional Attendance Certificate: After participating in a 3-day on-site training program.
  • KPI Certified Practitioner Attendance Certificate: After participating in 2 days of on-site training.
  • Certified KPI Professional Diploma: After successfully completing all three stages of the learning experience.

Program Methodology

• Active participation of all delegates in a cooperative learning environment where opinions and experiences are shared.
• Group discussions, exercises, simulations, and case studies.
• Explanation of performance measurement theory in simple English.
• Presentation of performance management templates as tools to support the integration of performance management practices in institutions.
• Customized feedback regarding the current and planned use of performance management systems.

Key Business Benefits

• Practical applicability of business concepts related to key performance indicators.
• Improvement of company performance through the practice of a sound KPI measurement framework.
• Achievement of better business results by identifying appropriate key performance indicators for the company.

About the KPI Institute Team

Over the years, the team at the KPI Institute has:

• Documented over 8,000 KPIs from 16 functional areas and 25 industries.
• Reviewed more than 1,000 performance reports from 125 countries.
• Referenced over 30,000 resources as part of the documentation process.

Meet the Expert Course Directors

Andrea Minelli

Administrative Consultant, The KPI Institute Andrea Minelli is an administrative consultant at the KPI Institute, a business performance research institute that runs research programs in 12 practice areas ranging from strategy and KPIs to employee performance and from customer service to innovation performance. Andrea is a professional with extensive experience in KPI selection, data gathering, and performance reporting.

Manhal Al-Dahhl

Administrative Consultant, The KPI Institute Manhal Al-Dahhl has a successful international career as a human resources/talent development practitioner and a bilingual professional training consultant with extensive experience in the UK and Middle East markets. He has held several senior positions in HR management and has a strong background in organizational development, talent management, and performance improvement.

Adrian Brudan

General Manager, TKI EMEA Adrian Brudan is the General Manager of the KPI Institute for the EMEA region, a business performance research institute that runs research programs in 12 practice areas ranging from strategy and KPIs to employee performance and from customer service to innovation performance. The KPI Institute is also today the authority on performance measurement and management, providing consultancy and certification services to organizations worldwide.

Mihai Toma

Chief Practice Officer, TKI MENA Mihai Toma is the Chief Practice Officer at the KPI Institute, the global authority on performance measurement and management. His research activity in the field of performance management has resulted in the documentation and review of over 1,000 KPIs. He has developed and reviewed KPI dashboards for various organizations and has assisted numerous companies in improving their performance management systems.

Testimonials

• "I was very pleased to participate in this course. I loved the instructor's style in trying to provide us with all the knowledge and skills related to the course." Ragheb Al-Qurashi, Supreme Council of Health, Qatar
• "Great value in the content, which can be easily applied to our organization." Fahad Al-Hamadi, Qatar Petroleum, Qatar
• "Thanks for the excellent workshop on KPIs. It was a wonderful experience and drew a lot of guidance and clarification. The information obtained provided focus and depth." Bursa Al-Zaqqaqi, Royal University for Women, Bahrain
• "A very dynamic and interactive course; the course facilitator was friendly and knowledgeable." Arturo Cruz, Abu Dhabi Airports, UAE
• "The course was comprehensive and very useful. It helped me understand and develop my skills on preparing KPIs. Thanks!" Maha Ayesh, Abu Dhabi Capital Group, UAE
• "Considering the certification course I attended, I would describe my learning experience as gaining knowledge and skills that can be of great benefit in the future." Ira Abdul Wahid Maslat, Supreme Council of Health, Qatar

Program Investment

For one participant: $4,700

Registration

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Madinah Institute For Leadership And Entrepreneurship (MILE)

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Overview:

The Madinah Institute for Leadership and Entrepreneurship (MILE) is a non-profit organization dedicated to fostering leadership and entrepreneurial excellence within the Arab and Muslim world. It was established as a Corporate Social Responsibility initiative of Madinah Knowledge Economic City (KEC) and has since grown into a collaborative effort supported by various companies, academic institutions, research and consulting organizations, and professional groups.

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MILE offers a range of services, including:

Executive Education Programs:

MILE provides various programs designed for senior executives and high-potential leaders, covering topics like leadership, management, public policy, and strategic foresight.

Consulting Services:

MILE offers consulting services in areas such as strategy, organizational development, human capital, and performance development.

In-house Training:

MILE provides customized in-house training programs tailored to the specific needs of organizations.

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Student Life and Campus Experience:

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Key Reasons to Study There:

Global Thinkers:

MILE brings together renowned global thinkers and experts to share their knowledge and insights.

Scholarship Opportunities:

MILE offers scholarships to support talented future leaders and provide them with networking opportunities.

Holy City of Madinah:

The institute is located in Madinah, a significant religious and historical city, offering a unique cultural experience.

Partnership Opportunities:

MILE provides opportunities for organizations to collaborate and contribute to the development of business leaders.

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Academic Programs:

MILE offers a variety of programs, including:

Program for Advanced Leadership & Management (PALM):

This program focuses on transforming senior executives into leaders by providing them with the latest management concepts and tools.

Certified PPP Professional (CP³P):

This program aims to develop APMG-certified professionals in Public-Private Partnerships (PPP) to address infrastructure challenges.

Executive Program for Developing and Implementing Public Policies:

This program focuses on public policy challenges and aims to enable the development of high-performing governments.

Strategic Foresight and Scenario Analysis:

This program focuses on strategic foresight and scenario analysis techniques.

Advanced Program for Excellent Government Performance:

This program is designed for high-potential leaders in government agencies and features renowned professors and experts in public administration.

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Other:

MILE has a strong alumni network and provides various resources for its alumni, including profiles, testimonials, and networking opportunities. The institute also offers a range of publications and webinars.