Program Overview

Program Overview

The Qualifi Level 3 Diploma in Hospitality and Tourism Management is a comprehensive program designed for learners who wish to begin their journey in the dynamic global hospitality and tourism industries or progress into higher education. This program equips learners with the skills, knowledge, and professional insight needed to succeed in hospitality, tourism, and related business sectors.

About the Program

The Level 3 Diploma in Hospitality & Tourism Management is ideal for learners who wish to start their career in one of the most dynamic global industries or progress into higher education. It provides learners with both vocational and academic understanding, enabling them to confidently progress to university-level studies in hospitality, tourism, or business or pursue rewarding professional roles within the global service sector.

Program Units

The program consists of four mandatory units:

• HTM301: Introduction to the Tourism Industry
  • Gain a broad understanding of the tourism industry, including its structure, different forms of tourism, and how the industry is developing.
  • Explore the roles of tour operators and travel agents, and their functions in various markets.
• HTM302: Introduction to the Hospitality Industry
  • Learn about the hospitality sector, including hotel and food service providers.
  • Understand hotel grading and classification, hotel facilities, and the characteristics of restaurants and bars across different locations.
• HTM303: Introduction to Marketing for Hospitality and Tourism
  • Understand how external factors affect hospitality and tourism businesses.
  • Develop skills to create a marketing mix (7p's) that helps organisations compete, and learn to evaluate marketing activities professionally.
• HTM304: Introduction to Customer Service for Hospitality and Tourism
  • Explore the importance of customer service in hospitality and tourism.
  • Learn how corporate policy and culture affect service levels, and develop tools to improve customer care, including feedback mechanisms and consideration of ethics and cultural diversity.

Learning Outcomes

Upon completion of the program, learners will be able to:

• Understand and apply management principles in hospitality, tourism, and business
• Explore business management in real-world industry settings
• Bridge theory with practical application to boost employability
• Analyze business-specific problem-solving techniques
• Gather and evaluate information from diverse sources
• Strengthen communication skills
• Work independently and collaboratively
• Manage personal development and growth

Why Choose This Diploma?

This diploma offers several benefits, including:

• Globally Recognized Accreditation
• Flexible Learning
• No Examinations; Assignment-based grading
• Career-Focused Skills
• Flexible Start Dates
• Fast-Track Progression
• Smart Cost-Saving Pathway Option

Entry Requirements

To be eligible for the program, learners must satisfy one or more of the following requirements:

• Level 2 and/or High School
• Age 16 years and above
• Have relevant work experience

Progression Routes

On completion of the program, learners can progress into year one of the following:

• Level 4 Diploma in Hospitality and Tourism Management
• Level 5 Extended Hospitality and Tourism Management
• Bachelor degree in UK and European Universities

Program Details

• Duration: 3-6 months
• Credits: 120 credits
• Modules: 4 Modules
• Study Mode: Self Study / Blended
• Awarding Body: QUALIFI, UK
• Recognitions: Permitted by KHDA, Qualifi is accredited by Ofqual UK