Program Overview

Introduction to the Diploma Programme in Airport Ground Handling

The Diploma programme in Airport Ground Handling is designed to provide students with the necessary skills and knowledge to work in the field of airport ground handling. This part-time programme offers industry-focused subjects on airport operation, airport management, customer service, passenger handling, aviation safety security, hazardous materials handling, as well as aviation logistics and emergency response during crisis.

Programme Outline

The programme consists of the following modules:

• Unit 1: Airport operations and management
• Unit 2: Customer Service and Passenger Handling
• Unit 3: Airline Ground Operations and Procedures
• Unit 4: Aviation safety and security
• Unit 5: Emergency Response and Crisis Management
• Unit 6: Communication and teamwork in the aviation industry
• Unit 7: Hazardous Materials and Dangerous Goods Regulations
• Unit 8: Individual Project
• Unit 9: On Job Training

Course Content and Assessment

The course content is regularly assessed to ensure that it reflects the most current practices within the industry. The assessment criteria for the Diploma programme in Airport Ground Handling usually involve both theoretical and practical assessments, including:

• Written examinations
• Practical assessments
• Group projects and assignments
• Presentations

Programme Details

Duration and Delivery

The programme is offered on a part-time block mode basis, with a flexible schedule to meet the convenience of working professionals. The duration of the programme is 15 months, with each face-to-face module lasting 5 days (Thursday to Monday) at the campus in Dubai Academic City, and online through Microsoft teams.

Tuition Fees

The tuition fees for the programme are AED 40,000.00.

Accreditation

The programme is accredited by the Ministry of Higher Education & Scientific Research, UAE, and the Quality Assurance Agency for Higher Education, UK.

Career Opportunities

The programme focuses on best practices within the complex operational environment in modern airports, preparing students to increase on-job performance as expected by industry stakeholders. It is relevant to working professionals who wish to enhance their career prospects. As part of the programme, all students will engage in a distinctive 16-week internship within dnata, consolidating theoretical knowledge with hands-on, real-world experience.