Program Overview

University Programs

The British University in Dubai offers a range of academic programs for students.

Bachelors Programs

• Bachelor of Science in Computer Science (AI or Cybersecurity)
• Bachelor of Science in Business Management
• Bachelor of Law
• Bachelor of Science in Electro-Mechanical Engineering
• Bachelor of Science in Electrical and Electronics Engineering
• Bachelor of Science in Mechanical Engineering
• Bachelor of Science in Civil Engineering

Masters Programs

• Master of Education
• Master of Business Administration (MBA)
• Master of Science (MSc) in Project Management
• Master of Science (MSc) in Project Management Joint programme
• Master of Science (MSc) in Construction Law and Dispute Resolution
• Master of Science (MSc) in Finance and Risk Management
• Master of Science (MSc) in Cybersecurity
• Master of Science (MSc) in Artificial Intelligence
• Master of Science (MSc) in Engineering Management
• Master of Science (MSc) in Structural Engineering
• Master of Science (MSc) in Sustainable Design of the Built Environment

Doctorate Programs

• EdD and PhD in Education
• Professional Doctorate in Business Administration (DBA)
• PhD in Business Management
• PhD in Project Management
• PhD in Law
• PhD in Engineering Management
• PhD in Computer Science
• PhD in Sustainable Built Environments

Research Areas

The university is involved in various research areas, including:

• Overview of research
• Journals
• Student Publications
  • Student Research Abstract
• Faculty Abstracts
• Conferences
  • STEM Education Solutions to Complex Global Challenges
  • Educational Management Leadership Conference
  • BUiD Doctoral Research Conference
  • Gulf Collaborative International Conference on Special education
  • Triple-Helix
  • ISBS
  • SBE16
  • Acling 2025
  • ICBATS 2025
  • ICCR 2025
• Doctoral Training Centre
• Centre for Research in Digital Education
• Dubai Centre for Risk and Innovation
• BUiD Cyber Security Academy
• Dubai-Edinburgh Sustainability Institute
• Sustainability Programmes at BUiD
• Research News

Professional Development Institute (PDI)

The PDI offers various courses, including:

• Customer Centric
  • Customer Centricity and Customer Service Skills
  • Building Customer-centric Capability in Teams

Building Customer-centric Capability in Teams

This course aims to equip managers and team leads with the skills to embed customer-centric thinking into daily operations and team behaviors. The course covers:

• Understanding the fundamental principles and importance of customer-centricity
• Analyzing case studies and real-world examples of successful customer-centric strategies
• Applying frameworks and methodologies to assess organizational readiness for implementing customer-centric practices
• Designing and executing a comprehensive capstone project demonstrating mastery of customer-centric principles and implementation strategies

Course Objectives

• Define a shared customer-centric vision
• Align team roles and KPIs with customer goals
• Build systems that support consistent service delivery

Course Details

• Course Fee: AED 1521 + VAT (AU$ 490)
• Rebates and Bursaries: Available, contact for eligibility
• Course Outline:
  • Customer-Centric Culture and Leadership
  • Internal Alignment and Communication
  • Empowering Front-Line Teams
  • Coaching for Service Behaviours
  • Measuring and Improving Team Service Capability
• Course Teaching Style, Assessment and Delivery Method:
  • Internal alignment exercise
  • Team service improvement plan
  • Peer review and facilitator feedback
• Delivery Hours and Duration: 25 hours of self-paced learning
• Course Dates: Start at any time
• Accreditations: Pending KHDA approval, Certificate of Completion issued by BUiD PDI