Program Overview

ORGANIZATION OF SOCIAL SERVICES - ADVANCED COURSE: THE SOCIAL AND HEALTH SERVICES

Course Details

• Code: 55831
• Academic Year: 2025/2026
• Credits: 6 CFU
• Scientific Disciplinary Sector: SPS/07
• Language: Italian
• Teaching Location: Genova
• Semester: 2° Semester

OVERVIEW

The course focuses on the constitutive elements of the system and policies of social and health services, including their structure, form, operating modes, and organizational structure. It highlights internal and external factors that determine the complexity of this system and the importance of strategies and forms of integration.

AIMS AND CONTENT

Learning Outcomes

The course aims to guide students in understanding the system of social and health services, providing them with the necessary elements to comprehend the organizational processes that determine the structure of these services.

Aims and Learning Outcomes

The course explores in depth:

• The response to complex needs as the primary objective of the welfare system
• Legislation and financing sources
• The culture and values of services for people
• The current structure of services and related services
• Forms and tools of territorial integration
• Internal and external relationship dynamics of organizations
• Ethical aspects intersecting the topics covered

At the end of the course, students will:

• Know regulatory provisions, financing, culture, and values underlying social and health services
• Understand models, structure, skills, and functioning mechanisms of the social and health services system
• Have acquired elements necessary to operate in multi-professional contexts
• Know how to orient themselves in the complexity of social and socio-health needs and responses
• Possess elements required to support local administrators and service managers in planning

Prerequisites

None.

Teaching Methods

The teaching consists of lessons for a total of 36 semester hours, divided into 4 hours per week, equal to 6 CFU. The course includes frontal lessons and moments of active student involvement, with discussions, exercises, and group work.

Syllabus/Content

The course covers:

• Complex needs of health, well-being, and quality of life
• Integration of social and socio-health services
• Reference legislation
• Funding sources
• Culture and values of personal services
• Managerialism and social services
• Current structure of services and related skills
• Forms and tools of territorial integration
• Dynamics of internal and external relations
• Ethical aspects

Recommended Reading/Bibliography

Texts will be indicated at the beginning of the course.

TEACHERS AND EXAM BOARD

• Teacher: Romina Ciaccia
• Exam Board:
  • President: Romina Ciaccia
  • Members: Mario Marini, Giovanna Dondero (Substitute)

LESSONS

Class Schedule

Available on Portale EasyAcademy.

EXAMS

Exam Description

The exam is an oral test focusing on the entire program, with a request for exemplification through concrete cases.

Assessment Methods

The exam verifies the achievement of training objectives. Students with disabilities or DSA diagnosis can request compensatory measures.

Exam Schedule

• Dates: 12/12/2025, 09/01/2026, 23/01/2026, 22/05/2026, 12/06/2026, 26/06/2026, 10/07/2026, 11/09/2026
• Time: 16:30
• Location: Genova
• Degree Type: Orale