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Process management in insurance
University of UlmUlm, Germany
2027-05-01
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Program Details
- Degree
- Courses
- Major
- Business Management | Management Consulting | Risk Management
- Area of study
- Business and Administration
- Course Language
- English
Intakes
Program Overview
School of Advanced Professional Studies
The School of Advanced Professional Studies (SAPS) offers a range of programs and courses designed to meet the needs of professionals and organizations.
Programs
- Aktuarwissenschaften (Actuarial Science): This program focuses on the study of actuarial science, including risk management, insurance, and finance.
- Artificial Intelligence for Connected Industries: This program explores the application of artificial intelligence in various industries, including manufacturing, logistics, and healthcare.
- Biopharmazeutisch-Medizintechnische Wissenschaften (Biopharmaceutical and Medical Technology Sciences): This program combines biopharmaceutical and medical technology sciences to develop innovative solutions for healthcare.
- Business Analytics: This program provides training in data analysis, statistical modeling, and business decision-making.
- Instruktionsdesign (Instructional Design): This program focuses on the design and development of instructional materials and programs.
- Sensorsystemtechnik (Sensor System Technology): This program explores the development and application of sensor systems in various industries.
- Advanced Oncology: This program provides advanced training in oncology, including cancer biology, diagnosis, and treatment.
Continuing Education Formats
- Microcredentials: SAPS offers microcredentials in various fields, including teaching, learning, digitalization, and life insurance.
- Zertifikatskurse (Certificate Courses): These courses provide specialized training in specific areas, such as actuarial science and business analytics.
- Certificate of Advanced Studies (CAS): This program offers advanced training in specific fields, including actuarial science, biopharmaceutical and medical technology sciences, and business analytics.
- Diploma of Advanced Studies (DAS): This program provides advanced training in specific fields, including actuarial science, business analytics, instructional design, and sensor system technology.
Projects
- EduNEXUS BW: This project focuses on the development of innovative educational programs and materials.
- Artificial Intelligence for Connected Industries: This project explores the application of artificial intelligence in various industries.
- 2LIKE: This project focuses on the development of adaptive learning systems for higher education.
About Us
- Our Team and Contact: Our team consists of experienced professionals in various fields, including actuarial science, business analytics, and instructional design.
- Structure and Governance: SAPS is governed by a board of directors and has a clear organizational structure.
- Cooperations and Memberships: SAPS collaborates with various organizations and institutions to provide high-quality programs and services.
- Job Opportunities: SAPS offers various job opportunities for professionals in different fields.
Publications
- Articles in Professional Journals, Book Chapters, and Monographs: Our faculty and staff publish research articles, book chapters, and monographs in various fields.
- Concepts and Guidelines: We develop and publish concepts and guidelines for instructional design, business analytics, and other fields.
- Posters and Presentations: Our faculty and staff present research posters and presentations at conferences and workshops.
Quality Development
- Didactic Concept: We have a clear didactic concept that guides our teaching and learning activities.
- Evaluation: We regularly evaluate our programs and services to ensure high quality.
- Quality Dimensions: We consider various quality dimensions, including learning outcomes, teaching methods, and student satisfaction.
- Suggestions and Feedback: We welcome suggestions and feedback from students, faculty, and staff to improve our programs and services.
Prozessmanagement in der Versicherung (Process Management in Insurance)
This course focuses on process management in the insurance industry, including risk management, customer requirements, and technological potentials.
Course Start
- May 2026
Presence Dates
- Will be announced later
Module Handbook
The module handbook is available online.
Module Contents
The course covers the following topics:
- Cases and problem statements
- Example of an accident insurance
- Basics of process management
- Method of process management
- Metamodel of process management
- Strategy as a starting point
- Design of architecture
- Performance analysis
- Planning of processes
- Structure and leadership
- Diagnosis of processes
Learning Objectives
Upon completion of the course, students will be able to:
- Name methods for controlling, designing, and leading insurance processes
- Explain the content and approach of process management
- Apply the above methods in practical case studies
- Implement reference processes in a targeted manner
- Evaluate individual processes using process planning and analysis
Learning Setting
The course uses a blended learning concept, combining online and self-study phases with few presence events.
Requirements
- A first university degree is required.
Technical Requirements for E-Learning Units
Recommended:
- A desktop computer or notebook with a current version of Microsoft Windows, Apple macOS, or Linux
- A headset
- The current version of Mozilla Firefox, Google Chrome, Apple Safari, or Microsoft Edge
- Internet access with at least 3 Mbit/s downstream and 384 kbit/s upstream
Performance Records
The allocation of credit points is based on the completion of a written or oral examination.
Certification
Upon successful completion of the module, students receive a certificate and a supplement listing the module contents.
Fees
The study fees for the modules can be found on the website.
Instructor
- Dr. Stefan Schelling, lecturer at the Institute for Insurance Science.
About University
Overview:
University of Ulm is a public research university located in Ulm, Germany. It is known for its strong focus on research, study, and knowledge transfer. The university boasts a diverse range of academic programs and a commitment to international collaboration.
Services Offered:
The university offers a comprehensive range of services to support students, including:
Student advisory services:
Providing guidance on academic matters, career planning, and personal development.Psychosocial Counselling:
Offering support for students facing mental health challenges.Events for prospective and current students:
Organizing events to inform and engage students.Application and enrolment services:
Assisting students with the application and enrollment process.Exam administration:
Managing exam procedures and recognition of achievements.Continuing education programs:
Providing opportunities for professional development.International Office:
Supporting international students and fostering global partnerships.Centre for Educational Development:
Promoting excellence in teaching and learning.School of humanities:
Offering programs in the humanities and social sciences.Student Life and Campus Experience:
Key Reasons to Study There:
Strong research focus:
The university is renowned for its research excellence, particularly in areas like medicine, engineering, and natural sciences.International environment:
Ulm University actively promotes international collaboration and welcomes students from around the world.Modern facilities:
The university provides students with access to state-of-the-art facilities and resources.Dedicated faculty:
The university boasts a highly qualified and dedicated faculty committed to student success.Academic Programs:
University of Ulm offers a wide range of academic programs across various disciplines, including:
Engineering, Computer Science and Psychology:
The faculty offers programs in engineering, computer science, and psychology.Mathematics and Economics:
The faculty offers programs in mathematics and economics.Medicine:
The medical faculty offers programs in medicine and related fields.Natural Sciences:
The faculty of natural sciences offers programs in various scientific disciplines.Other:
- The university is recognized for its commitment to family-friendly policies and has received the "audit family-friendly university" certificate.
- Ulm University has been ranked among the top universities in Germany by StudyCheck.
- The university is a member of the "Universities for openness, tolerance and against xenophobia" initiative.