Program Overview

Program Overview

The "Quality Management and Control: Theory, Practice, and Tools" program is designed to prepare specialized personnel in quality control, assurance, and management. Upon successful completion, participants will acquire the necessary knowledge and skills to staff quality positions in private or public organizations.

Program Objectives

The program aims to:

• Specialize participants in quality control, assurance, and management
• Equip participants with the required skills to staff quality control and assurance departments in manufacturing and service companies
• Create personnel who can lead organizations in implementing quality programs

Program Structure

The program consists of several educational units, including:

• Introduction to Quality Management
• Quality Management Systems - Development of Quality Management Systems
• Quality Management Systems - Implementation of Quality Management Systems
• Quality Management Systems - Risk Management
• Techniques, Methods, and Tools for Quality Improvement
• Quality Control
• Compliance Assessment - Regulatory Compliance
• Compliance Assessment - System Audit

Program Duration and Schedule

The program lasts for 10 weeks, with classes held online via Microsoft TEAMS on Mondays from 18:00 to 20:00.

Target Audience

The program is designed for:

• Graduates of university and polytechnic schools in Greece and abroad
• Graduates of Technological Educational Institutions with at least two years of professional experience in a relevant field
• Employees with more than five years of experience in the field of quality

Admission Requirements

To participate in the program, applicants must:

• Hold a degree from a university or polytechnic school in Greece or abroad
• Have a certificate of English language proficiency at least at level B2
• Have basic computer skills and an email address
• Have uninterrupted internet access (especially for online education)

Tuition Fees

The basic cost of the program is 450 euros, payable in two installments: 50% upon registration and 50% before the end of the program.

Certificate of Completion

Upon successful completion of the program, participants will receive a certificate of completion.

Educational Team

The program is taught by a team of academics and professionals with extensive experience in quality management, including:

• Dr. Frangoulis D. Krokos, Head of the Standardization Department of the Hellenic Organization for Standardization (ELOT)
• Dr. Ioannis Papadakis, CEO of IQCert (International Certification Body SA)
• Dipl.-Eng. Ioannis Saridakis, Head of the Chemistry Department of the Hellenic Organization for Standardization (ELOT)
• Ph.D. candidate Angeliki Deligianni, School of Mechanical Engineers (Department of Industrial Management and Operational Research) of the National Technical University of Athens (NTUA)

Previous Program Cycles

The program has been completed in previous cycles:

• February 2022 (1st Cycle)
• February 2023 (2nd Cycle)
• February 2024 (3rd Cycle)
• January 2025 (4th Cycle)
• April 2025 (5th Cycle)
• October 2025 (6th Cycle)