Program Overview

Professional/Short Course Management of Clinical Services

The Management of Clinical Services course is a 30-credit level 7 module that focuses on the enhancement and leadership in the management of clinical services to ensure patient safety and quality of care.

About

This module aims to develop critical evaluation with respect to service provision enhancement through the application of leadership and management theory and understanding of regulation and quality enhancement. The key topics covered include drivers and processes for transformation and evidence-based change within the clinical setting, regulatory frameworks, validation, risk reduction, leadership, management, and accreditation.

On successful completion of this module, students will achieve the following learning outcomes:

• Critically evaluate how service provision can be enhanced by the application of leadership and management theory
• Define the key benefits to a clinical laboratory of applying a range of recognised leadership models and tools to enhance the engagement of staff
• Critically review the regulations and guidelines that govern clinical service provision
• Describe and critically evaluate the methods and tools used in maintaining the resilience of clinical service provision
• Critically discuss the process and role of clinical audit, quality systems, and evidence-based practice in maintaining and managing a clinical service
• Critically examine a change you have experienced, applying recognised tools to effectively evaluate the approach, together with detailing how improvements could be made to enhance the experience for all stakeholders and ensuring patient (or donor) safety was maintained

Careers / Further Study

This module can contribute towards the PGCert Health and Social Care, MSc Clinical Practice, and the Professional Development Awards. It can also contribute towards the MSc Applied Transfusion and Transplantation Science.

Structure

Content

The course syllabus typically includes:

• Managing and leading people: Developing effective teams, groups, and individuals; diversity and inclusivity; purposeful management, leadership, and effective communication; stakeholder management; transforming clinical services through the effective leadership and management of change
• Managing quality: Licensing, accreditation, and regulation; quality risk assessment and risk management; quality management systems; training and competency assessment; audit, inspection, and assessment; clinical governance, intellectual property, data protection, and confidentiality
• Managing systems and processes: Procurement, budget management, and supplier management; information technology; corporate risk assessment and business continuity; capacity planning; continuous improvement and operational efficiency
• Managing a clinical service: Clinical audit and critical appraisal of current practice; keeping the patient at the centre; individual and employee professional practice, competence, developing and maintaining knowledge and scope of practice; developing autonomy and empowerment; knowledge management and knowledge transfer; evidence-based practice and benchmarking; working in the NHS, NHS organisational and financial structure

Learning and Teaching

The module is delivered through fully distance learning with a combination of online materials, live webinars, and group tutorials.

Assessment

Students are required to complete a portfolio of work, including critical reviews of leadership, management, and quality within clinical services, and self-reflection. They will also be required to write an essay critically reviewing the leadership and implementation of a change within a clinical service.

Prices and Dates

Supplementary Fee Information

• Home fee (30 credit): ｣1,950
• Overseas fee (30 credit): ｣2,824

Features

Study Facilities

The College of Health, Science, and Society has an excellent reputation for the quality of its teaching and the facilities it provides.